Privacy Policy
Your privacy is important to us. This Privacy Policy explains what information iHomeDental collects, how we use it, how we protect it, and the choices you have regarding your information.
When you place an order, contact us, or use our website, we may collect information needed to process your order and provide customer support.
This may include:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Payment-related information processed through our secure payment providers
- Information needed to help resolve customer service questions
When you visit our website, certain information may be collected automatically to help us improve the website and customer experience.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Date and time of visit
- General location information
This information helps us understand how visitors use the website and improve the shopping experience.
We may use your information to:
- Process and fulfill your order
- Ship impression kits and completed appliances
- Communicate with you about your order
- Provide customer support
- Send order confirmations and tracking updates
- Improve our website, products, and services
- Prevent fraud, abuse, or misuse of our website
- Send promotional emails if you have opted in
Payments are processed through secure third-party payment providers. iHomeDental does not store your full credit card or debit card information.
Payment providers may collect and process payment information according to their own privacy and security policies.
We do not sell, rent, or trade your personally identifiable information.
We may share limited information only when needed for:
- Payment processing
- Shipping and delivery
- Website hosting and technical support
- Customer service
- Fraud prevention
- Legal compliance
We may also disclose information if required by law, court order, legal process, law enforcement request, or to protect our rights and property.
Cookies are small text files stored on your device. We use cookies to improve website function, remember preferences, support shopping cart activity, and better understand how visitors use the site.
We may use:
- Session cookies that expire when you close your browser
- Persistent cookies that remain on your device for a longer period
- Analytics cookies that help us understand website usage
- Affiliate or tracking cookies when applicable
You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
We may use analytics tools to collect non-personal website usage information. This helps us improve page layout, product information, marketing, and overall website performance.
Analytics information is generally used in aggregate form and is not used to personally identify individual visitors.
Like many websites, we may collect log file information automatically. This may include IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamp, and clickstream data.
This information helps us administer the website, analyze trends, protect the website, and improve the user experience.
We may use your email address to respond to questions, provide order updates, send tracking information, or communicate about your purchase.
If you choose to receive promotional emails, you may unsubscribe at any time by following the instructions included in the email.
If we offer a newsletter or promotional emails, participation is optional. You may opt in or opt out at any time.
Promotional emails may include product information, special offers, announcements, or educational content.
We may occasionally ask customers to participate in voluntary surveys. Survey responses help us improve our products, services, and customer experience.
Survey information will not be sold to third parties.
We take reasonable steps to protect your personal information. Our website uses secure technology designed to protect information during transmission.
However, no method of online transmission or electronic storage is 100 percent secure. While we work to protect your information, we cannot guarantee absolute security.
Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain information from anyone under 13 years old.
If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.
You may request access to your personal information or ask us to correct inaccurate information by contacting us through the website.
To protect your privacy and security, we may take reasonable steps to verify your identity before providing access or making corrections.
Our website may contain links to other websites that are not owned or controlled by iHomeDental. We are not responsible for the privacy practices, policies, or content of those websites.
We encourage you to review the privacy policy of any website you visit.
We may disclose personally identifiable information when required by law or when we believe disclosure is necessary to protect our rights, comply with legal process, respond to a court order, prevent fraud, or protect the safety of customers or others.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Continued use of the website after changes are posted means you accept the updated Privacy Policy.
Please also review our Terms and Conditions page for details about orders, shipping, refunds, adjustments, remakes, and product limitations.
If you have questions about this Privacy Policy or how your information is used, please contact us through the website.